WhatsApp Campaign Manager

WhatsApp Business campaigns with template, audience, consent, and reply controls. A campaign workspace for preparing approved WhatsApp templates, selecting consented audiences, scheduling service messages, and reporting delivery status and replies.

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Who WhatsApp Campaign Manager is for

Customer operations and marketing teams that send opt-in reminders, service notices, account updates, or follow-up messages through an official WhatsApp Business connection.

Core product capabilities

Approved template library

Store provider-approved message templates, variables, language versions, and intended use in one controlled catalogue.

Consent-aware audiences

Build recipient groups from permitted customer data and suppress contacts who are not eligible for the selected message.

Approval and scheduling

Require an internal review of audience, variable mapping, timing, and content before a campaign is released.

Delivery and reply reporting

Track accepted, delivered, read, failed, and replied events made available by the connected WhatsApp provider.

How the workflow operates

Prepare

Choose an approved template, map its variables, and select a permitted audience.

Review and release

Validate recipient counts, sample personalised messages, complete the approval step, and schedule the send.

Monitor and route

Review provider delivery events and send customer replies to the responsible service queue.

Deployment, access, and integration

Connection to an official WhatsApp Business Platform provider

Controlled customer-data import or API integration with consent and suppression fields

Campaign approvals, provider event reporting, and reply routing

Frequently asked questions

Does the product bypass WhatsApp template approval or consent rules?

No. It is designed around an official provider connection. The client remains responsible for lawful contact, valid consent, and template compliance.

Can replies be handled by a support team?

Yes. Incoming replies can be routed into an agent queue or connected support workflow so a campaign can continue as a human conversation.

See how WhatsApp Campaign Manager fits your work.

We will prepare the demo around your users, rules, current systems, and deployment requirements.